If you take the time to ask great questions and get to know your customers, you’ll discover how…

If you take the time to ask great questions and get to know your customers, you’ll discover how best to serve them … and sell them the right product. Tony Spring - Chairman & CEO, Macy's @macysinc x @macys x @davidnovak #leadership #communication #sales #customerservice #ceo

By iHeartvip

Published October 7, 2026

From the How Leaders Lead with David Novak community. How Leaders Lead gives you a front-row seat to exclusive conversations with the world’s most iconic leaders across business, sports, and entertainment. Hosted by David Novak, Co-founder and former CEO of Yum!

Posted in Latest Clips. How Leaders Lead gives you a front-row seat to exclusive conversations with the world’s most iconic leaders across business, sports, and entertainment.

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