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People don't always buy things because they need them.

Name: People don't always buy things because they need them.
Uploaded: 2026-10-07T18:33:28.000Z
Duration: 48 s
Channel: iHeartvip
Description: People don't always buy things because they need them. Macy’s CEO explains why the best retail experiences aren't really about the transaction, they're about the emotion, memories and moments behind the purchase. @macysinc x @macys x @davidnovak #leadership #business #psychology #marketing #ceo

People don't always buy things because they need them. Macy’s CEO explains why the best retail experiences aren't really about the transaction, they're about the emotion, memories and moments behind the purchase. @macysinc x @macys x @davidnovak #leadership #business #psychology #marketing #ceo

By iHeartvip

Published October 7, 2026

From the How Leaders Lead with David Novak community. How Leaders Lead gives you a front-row seat to exclusive conversations with the world’s most iconic leaders across business, sports, and entertainment. Hosted by David Novak, Co-founder and former CEO of Yum!

Posted in Latest Clips. How Leaders Lead gives you a front-row seat to exclusive conversations with the world’s most iconic leaders across business, sports, and entertainment.

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